Mak-AI
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    • Home
    • AI Solutions
      • Ticket Request System
      • AI Chatbots
      • Agentic AI
      • AI-Powered Automation
    • About
    • Contact
  • Home
  • AI Solutions
    • Ticket Request System
    • AI Chatbots
    • Agentic AI
    • AI-Powered Automation
  • About
  • Contact

Auto Ticket Requesting System

Our AI-powered agent automates tasks, speeds up responses, and enhances efficiency for your service desk, seamlessly handling ticket creation, classification, routing, and resolution for happier customers.

Contact

How It Works

Current System

Users submit requests to human agents, who manually sort and route tickets—slow and error-prone.

AI-Powered System

  1. Users interact with a smart chatbot.
  2. The AI searches an FAQ database for instant answers.
  3. Unresolved issues? The AI auto-creates and routes tickets via API to the right department.

Key Benefits

Boost Productivity

Competitive Advantage

Boost Productivity

Automate repetitive tasks, freeing human agents to tackle high-value, complex cases.

Save Costs

Competitive Advantage

Boost Productivity

Reduce operational costs by minimizing manual workloads and optimizing resource allocation.

Delight Customers

Competitive Advantage

Competitive Advantage

Deliver faster, more accurate responses, boosting user experience and loyalty.

Competitive Advantage

Competitive Advantage

Competitive Advantage

Stay ahead with cutting-edge AI, positioning your service desk as a leader in innovation.

OTRS AI Chatbot ROI Calculator

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